Verify Email Domain

Domain verification is required for shared inbox email. It confirms your team controls the domain before Jardine accepts routed email traffic.

Before You Start

Make sure you can edit DNS TXT records for your domain.

Setup Steps

1. In Overview -> Channels -> Email Inbox, add your domain.
2. Copy the TXT host and value from Jardine.
3. Add that TXT record in your DNS provider.
4. Wait for DNS propagation.
5. Run verification again in Jardine.

How To Know It Is Working

Domain status stays verified after refresh.

If Something Is Off

Verification keeps failing

Check TXT host/value format, DNS zone, and propagation delay.

Record exists but still unverified

Confirm you changed the authoritative DNS provider and exact matching domain.

One domain works, another does not

Verify each domain separately.

Next Step

Continue with Set Up Shared Inbox Email.