Jardine AI for customer support

Automate customer support
across channels and
account data

Connect Intercom, Zendesk, and email. Pull live context from Stripe and your database. Jardine resolves routine support tickets, escalates risky ones, and keeps every reply grounded in your policies.

IntercomEmailZendeskSlackDiscordStripePostgresSupabaseMongoDB

No credit card required

Operations snapshot

Live queue

Duplicate billing charge

Email • Tier 2

Needs review

Account lockout after reset

Intercom • Tier 1

Needs review

Refund policy exception

Zendesk • Escalation

Needs review

Invoice mismatch on renewal

Email • Billing Ops

Handed off

Open now

24

AI resolution

68%

SLA met

97%

Trusted by fast-growing companies around the world

Waitlist LLCYGY Limitededit.studionew.websiteWaitlist LLCYGY Limitededit.studionew.website
How it works

AI support, built for
real customer ops

Jardine handles repetitive tickets, keeps answers grounded in your knowledge base, and routes high-risk conversations to human agents with full context.

01

Connect channels

Plug in Intercom, Zendesk, and email. Jardine keeps one shared timeline and support queue for every customer thread.

Jardine
EmailIntercomZendesk
02

Ground replies with data

Use Stripe plus Postgres, Supabase, or MongoDB context before sending replies, then enforce policy checks to keep output safe.

Auto-resolve
92%
Needs review
6%
Escalate now
2%
03

Resolve with confidence

AI handles routine replies instantly while complex issues are handed off to the right teammate with full context.

AI agent

Human agent

Seamless handoff
Benefits

One support automation app
for channels and data

Bring Intercom, Zendesk, email, Stripe, and your customer database into one workflow to automate repetitive support while preserving quality.

Connected channels and context

Combine Intercom, Zendesk, email, Stripe, and database lookups so replies are fast, accurate, and grounded in real account state.

Resolution rules

Duplicate charge

Auto-resolve

Password reset + failed MFA

Needs review

Account takeover suspicion

Escalate

Brand-safe customer responses

Keep response tone and policy language consistent across all channels while staying clear and helpful for customers.

Acme Support Voice

Policy checked

Hi Tobi, I've confirmed the duplicate charge and initiated a reversal. Your account access reset link is now active.

Warm toneNo policy violationsEscalation-ready

...and so much more!

Policy guardrails

AI + human handoff

Smart routing links

Privacy first

65+ languages

Easy API embeds

Channel integrations

Workflow controls

Testimonials

Don't just take our word for it

Operators and support leaders rely on Jardine to automate repetitive conversations without losing quality, context, or customer trust.

Jardine helped us cut first-response time by 52% while keeping quality high across every support channel.

Ant Wilson

Ant Wilson

Co-Founder & CTO, Waitlist LLC

I finally moved our frontline support to Jardine after struggling with fragmented context and repeated follow-ups.

Micah Friedland

Micah Friedland

CEO & Founder, YGY Limited

The AI + human handoff is seamless. Our team now focuses on hard tickets while Jardine handles routine ones.

Aria Minaei

Aria Minaei

CEO, edit.studio

Our policy-aware guardrails gave us confidence to automate billing and access issues without risking bad replies.

James Carwell

James Carwell

Support Lead, new.website

We shipped support automation in days, not months. Jardine made rollout easy for our operations team.

Sarah Nwosu

Sarah Nwosu

Head of CX, Waitlist LLC

Jardine helped us cut first-response time by 52% while keeping quality high across every support channel.

Ant Wilson

Ant Wilson

Co-Founder & CTO, Waitlist LLC

I finally moved our frontline support to Jardine after struggling with fragmented context and repeated follow-ups.

Micah Friedland

Micah Friedland

CEO & Founder, YGY Limited

The AI + human handoff is seamless. Our team now focuses on hard tickets while Jardine handles routine ones.

Aria Minaei

Aria Minaei

CEO, edit.studio

Our policy-aware guardrails gave us confidence to automate billing and access issues without risking bad replies.

James Carwell

James Carwell

Support Lead, new.website

We shipped support automation in days, not months. Jardine made rollout easy for our operations team.

Sarah Nwosu

Sarah Nwosu

Head of CX, Waitlist LLC

Smarter, calmer support

Integrate your stack

Connect Intercom, Zendesk, Stripe, and your database in one flow.

Ground every answer

Use docs plus live customer context to generate reliable, policy-aware replies.

Escalate with context

Route edge cases to humans with full thread history.