Tobi A.
I was charged twice for January. Can you check?
Checking Stripe · Verifying policy
Confirmed — duplicate charge on Jan 12. I've issued a full reversal. You'll see it in 3–5 business days.
Support that
resolves itself.
Jardine gets alerted when messages arrive in your support channels, reads in context and policies, and replies only when it's safe.
Auto-resolved
Maya R.
High-risk pattern detected. Routed to Sarah with full thread context.
Dev N.
Policy exception flagged. Awaiting agent decision.
Trusted by fast-growing companies around the world
Waitlist LLCYGY Limitededit.studionew.websiteWaitlist LLCYGY Limitededit.studionew.website
The numbers
10k+
Tickets resolved
98%
On-policy replies
<30s
Avg first response
3+
Channels supported
See it in action
Multiple Channels, One inbox.
Either it's Intercom, Zendesk, or Email, when a support ticket comes in, Jardine understands it, classifies it and handles the ticket grounded in policy and account context — in under a minute.
How it works
Support that handles itself.
Jardine knows when to respond, when to back down, and when to escalate based on all your configurations.
01
Connect your channels
Bring Intercom, Zendesk, and email into one shared timeline. We'll handle the rest.
JardineIntercomEmailZendeskSlack
02
Ground every reply
Knowledge, policy, and account context check before any reply goes out. No hallucinations.
Knowledge matchPass
Policy passedPass
Stripe verifiedPass
Tone alignedPass
03
Resolve or escalate
Auto-send safe replies. Hand off sensitive cases to the right teammate, with the full thread.
Drafted reply
Auto-resolve
Human review
BenefitsEverything you need to run
Everything you need to run
modern support.
Jardine integrates well with majority of your existing tools,
and keeps expanding.
Intercom
Zendesk
Stripe
Slack
Gmail
Supabase
PostgreSQL
Discord
Channels
Your ticket bank.
Jardine Integrates well with Intercom, Zendesk, and your email support inbox.
Data Connectors
Data bank for Jardine.
You can connect your databases and stores to Jardine, and it'll check them for account contexts.
Configurability
Only do What, When.
You can configure Jardine to have certain access per tool.
We deflected 60% of our routine tickets in the first month — not one was off-policy.
AW
Ant Wilson
Co-Founder & CTO, Waitlist LLC
Testimonials
Loved by support teams.
From small startups to scaled support orgs — here's what teams running Jardine every day have to say.
“Jardine removed repetitive queue pressure and gave our agents cleaner escalations with full customer context.”
AW
Ant Wilson
Co-Founder & CTO, Waitlist LLC
“Our frontline team stopped repeating the same billing and access answers all day, and quality stayed consistent.”
MF
Micah Friedland
CEO & Founder, YGY Limited
“The handoff flow is clear. Routine threads are resolved quickly, and sensitive cases land with the right agent.”
AM
Aria Minaei
CEO, edit.studio
“Operations guidance gave us confidence to automate safely without letting policy-heavy tickets slip through.”
JC
James Carwell
Support Lead, new.website
“Jardine made rollout practical. We connected channels fast, validated behavior, and improved from real conversations.”
SN
Sarah Nwosu
Head of CX, Waitlist LLC
Get startedClear your queue.
Clear your queue.
Keep your sanity.
Connect your channels in minutes. Start automating safe replies on day one.
Connect in minutes
Plug in Intercom, Zendesk, email, Stripe, and your database. No re-platforming.
Safe by default
Every reply checks knowledge and policy before it ships. You stay in control.
Clean handoffs
Sensitive cases land with the right teammate, with the full thread attached.