Free
Kick the tires on low-volume traffic.
$0/month
50 conversations / month
+ Not included
Free forever
- Full workspace
- Knowledge-backed answers
- Intercom, Zendesk, and email
- Usage visibility
Every plan includes a set number of conversations across all your channels. Need more? Top up with prepaid credits — no auto-overage, ever.
Kick the tires on low-volume traffic.
50 conversations / month
+ Not included
Free forever
For small teams automating routine support.
300 conversations / month
+ Prepaid credit packs
14-day free trial
Higher volume, stronger controls, clear escalation.
2K conversations / month
+ Prepaid credit packs
14-day free trial
For high-volume ops with strict SLAs.
10K conversations / month
+ Prepaid credit packs
Annual plans available
Trusted by fast-growing companies around the world
Side-by-side. Pick the tier that fits how your team works today.
| Capabilities | Free | Starter | Growth | Scale |
|---|---|---|---|---|
Auto-reply and escalation rules Define what gets auto-replied, reviewed, or escalated. | ||||
Intercom, Zendesk, and email One synced timeline across every channel. | ||||
Knowledge-backed answers Replies grounded in approved knowledge and policy. | ||||
Stripe and database context Pull account state into every decision. | ||||
Usage and credit visibility See included usage and credit balance at a glance. | - | |||
Higher monthly conversations Included volume scales with each tier. | - | |||
Prepaid credit packs Top up when you exceed included quota. Paid plans only. | - | |||
No surprise overage Usage caps at plan + credit balance. Predictable spend. | ||||
Advanced team controls Built for larger, multi-team support orgs. | - | - |
We pay for one Growth seat. It does the work of three contractors. The math wasn't close.
Aria Minaei
CEO, edit.studio
No credit card. No surprise overage. Cancel anytime.